1. License
We grant you a personal, revocable, non-exclusive and non-transferable license to install and use Hemlio on devices you own or control, for your own business or personal use. On Apple devices, this use must also follow the Usage Rules in the Apple Media Services Terms and Conditions, except that family members or volume purchasers may access the app as those terms allow.
You may not copy, resell, rent or distribute the app, or reverse engineer it except where the law allows this.
2. Your records
Your records belong to you and stay on your device unless you choose to share them. You are responsible for what you enter, for having the right to store your customers’ information, and for keeping your own backups. Our Privacy Policy explains how information is handled.
3. Customer messages
Hemlio prepares messages that you review and send yourself through your own messaging app. You are responsible for having permission to contact your customers.
4. Not a tax document
The PDF job summary is not a tax invoice or fiscal receipt, and Hemlio does not provide professional, tax or legal advice.
5. Plans and payment
The first 20 jobs are free. After that, adding new jobs requires a paid plan. Jobs you have already entered stay readable, editable and exportable with or without a paid plan.
iPhone: monthly subscription
- The price is shown in the app before you buy. Payment is charged to your Apple Account when you confirm the purchase.
- The subscription renews automatically each month at the current price unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends.
- You can manage or cancel the subscription in your App Store account settings. Cancelling takes effect at the end of the current period.
- If we change the price, Apple will notify you as its rules require.
Android: one-time purchase
A one-time purchase through Google Play unlocks unlimited new jobs. It is not a subscription.
Refunds
Payments, refunds and restoring purchases are handled by the App Store or Google Play under their own terms. Nothing here limits refund rights you have under the law where you live.
6. Maintenance and support
We alone are responsible for maintaining and supporting Hemlio, as described on our Support page or as required by law. Apple and Google have no obligation to provide maintenance or support for the app.
7. Warranty
Hemlio is provided “as is” and “as available”, to the extent the law allows. We do not promise that it will be uninterrupted or error free, or that it will prevent data loss. This does not affect warranties or consumer rights that cannot be excluded by law.
If the app fails to meet a warranty that applies, you may notify Apple, and Apple will refund the purchase price of the app, if any. To the extent the law allows, Apple has no other warranty obligation for the app. Any other claims, losses, liabilities, damages, costs or expenses from a failure to meet a warranty are our responsibility, subject to these terms.
8. Liability
To the extent the law allows, we are not liable for indirect or consequential losses, or for loss of data, profits or business. Our total liability for any claim is limited to the amount you paid for Hemlio in the 12 months before the claim. This does not limit liability that cannot be limited by law.
9. Product claims
We, not Apple, are responsible for addressing any claims from you or a third party relating to the app or your use of it. These include product liability claims, claims that the app fails to meet a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
10. Intellectual property
Hemlio and its content belong to Foveo or its licensors. If a third party claims that the app or your use of it infringes their intellectual property rights, we, not Apple, are solely responsible for investigating, defending, settling and resolving that claim.
11. Legal compliance
You confirm that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties.
12. Third-party terms
You must follow any third-party agreements that apply when you use Hemlio, such as those of your mobile carrier or messaging app.
13. Third-party beneficiary
This agreement is between you and Foveo only, not Apple or Google. We alone are responsible for the app and its content. Apple and its subsidiaries are third-party beneficiaries of this agreement, and once you accept it, Apple has the right to enforce it against you as a third-party beneficiary.
14. Ending this agreement
You can stop using Hemlio at any time by deleting it. We may end your license if you seriously breach these terms. Cancelling a subscription or deleting the app does not delete backup files you saved elsewhere.
15. Changes
We may update these terms and will change the effective date when we do. If a change materially affects you, we will tell you in the app or on this page.
16. Governing law
These terms are governed by the laws of Kosovo, except where the consumer laws of the place you live give you rights that cannot be waived.
17. Contact
Send questions, complaints or claims to:
Foveo
Pristina, Kosovo
Phone: +383 45 476 940
Email: hello@foveo.tech